Care Services

Care Management Services

Care and condition management services are designed to drive patient engagement and coordinate care across the entire continuum. By leveraging robust risk categorizations married with evidence-based best practices, CCI’s programs ensure that the right care is delivered in the right setting through care plan design, implementation and monitoring. CCI’s continuum-based approach leads to improved health outcomes, more positive experiences and reduced overall cost of care, enabling you to more effectively manage at-risk patient populations.

Care Management

Condition Management

Care Management is provided to patients who have experienced an event or diagnosis requiring the extensive use of resources and who need help navigating the system to facilitate appropriate delivery of care and services. It is a collaborative process of assessment, planning, facilitation, care coordination, and evaluation, as well as advocacy for options and services to meet the comprehensive medical, behavioral health, psychological, psychosocial, and spiritual needs of a patient and the patient’s family, while promoting quality and cost-effective outcomes.

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Condition Management is provided for all eligible health plan members who are identified with diabetes, congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), asthma, hypertension and hyperlipidemia. The goal of the program is to support the practitioner/patient relationship and plan of care. The program emphasizes prevention of exacerbations, and complications utilizing evidence-based practice guidelines and works collaboratively to identify opportunities for prevention or intervention in an effort to provide well-coordinated care.

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Hours of Operation: Monday-Friday: 8:00 a.m.-5:00 p.m. l Contact Us: (844) 808-9347 l care@ccihealth.org

Care Coordination Institute’s Condition Management Program does not market, advertise or promote any products or services. In addition, Care Coordination Institute has no financial arrangements with other entities to advertise or market Condition Management Program products, goods or services. Condition Management protocols are developed using evidence-based guidelines which are available upon request. CCI does not represent, warrant, undertake or guarantee that the use of services or products will lead to any particular outcome or result.